Responsible for the processing of data is:
JoloCreative Limited UK
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ
UNITED KINGDOM
info@jolocreative.com
SmartApps, powered by JoloCreative (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and safeguard your information when you interact with our websites, apps, and services (“Services”).
1. Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information: name, email address, contact details, account credentials, and payment information (if applicable).
- Usage Data: IP address, browser type, device information, operating system, pages visited, time spent, and interactions with our Services.
- Content Data: any files, images, or documents you upload or generate using our apps.
- Cookies & Tracking Data: data collected via cookies, pixels, and similar technologies.
2. How We Use Your Information
We use your information to:
- Provide and improve our Services.
- Process transactions and deliver requested products or services.
- Personalize user experience and content.
- Communicate updates, support, and promotional offers (if you opt in).
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data only with:
- Service Providers: trusted third parties that help operate our Services (e.g., hosting, payment processing).
- Legal Authorities: if required by law, regulation, or legal process.
- Business Transfers: in the event of a merger, acquisition, or sale of assets.
4. Data Security
We apply appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
- Personal data is retained only as long as necessary for the purposes stated above.
- Uploaded and generated content remains under your control—you can delete it from your account at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your data.
- Withdraw consent to marketing communications.
- File a complaint with your local data protection authority.
To exercise these rights, please contact us at: info@jolocreative.com
7. Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: required for the website to function (e.g., login, security).
- Performance Cookies: help us understand how visitors use our Services.
- Functional Cookies: remember your preferences and improve experience.
- Advertising Cookies: may be used to deliver relevant ads (only if you consent).
Managing Cookies
You can control or disable cookies through your browser settings. Please note that some features of our Services may not function properly without cookies.
8. Third-Party Services
Our Services may include links or integrations with third-party platforms. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.
9. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If you have any questions about how we collect, process or use your personal data, want to inquire about, correct, restrict or delete your data, withdraw any consents you have given, or opt out of any particular data use, please contact our in-house data protection officer:
Data protection officer:
JoloCreative Limited
J. Logger
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
UNITED KINGDOM
support@jolocreative.com